Customer services: At Thu-Unis Electronic Co., Ltd., we take our customer's satisfaction very seriously. We consider the success and profitability of your control room as the best guarantee for our own success and continuity. The range of services includes 24/7 telephone support, on-site training, installation and stand-by interventions. Redbud Star customer service will provide unified feedback service to customize your needs. Thu-Unis Electronic's decentralized support services, installation teams and fully backed field service engineers guarantee an efficient solution to any problem that may arise.

Thu-Unis Electronic Co., Ltd. also provides the customer with comprehensive technical training in our factory for the display wall system, to ensure that the equipment operates smoothly and efficiently, and that the customer’s working staff is qualified to handle any software and hardware problems with troubleshooting techniques. In addition, this training provides the capability to launch application software developed in-house. On site training can also be arranged at customers’ expenses. And we will use our expertise to assist our customers to reach your goal, quality, budget and time demand.

The principles of Redbud Star are as follows:

Independent science and technology

Sustainable management

Industry report country

Win on services

 Warranty: Thu-Unis Electronic Co., Ltd. provides a free one-year service warranty on all equipment supplied by Redbud Star. This warranty commences from the date the system is installed and tested for acceptance (the lamp is not included in the warranty). Parts Supply: The customer service center keeps a large supply of components, fittings and other spare parts in its warehouse to ensure that the customer will always have a resource to obtain these items.